Terms & Conditions
Please read these terms carefully before using CivicConnect
Introduction
Welcome to CivicConnect. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue use of our services.
Use of Services
- CivicConnect is provided to enable citizens to report and track civic complaints.
- You agree to use the platform responsibly and only for lawful purposes.
- Providing false, misleading, or inappropriate complaints is strictly prohibited.
User Responsibilities
As a user, you agree to:
- Provide accurate details when filing a complaint.
- Not misuse the platform for harassment or malicious intent.
- Respect the privacy and confidentiality of others’ complaints.
Data Collection & Privacy
By using CivicConnect, you consent to our collection and use of information as described in our Privacy Policy.
Limitation of Liability
CivicConnect serves as a digital medium to connect citizens with government departments. We are not responsible for the actual resolution timeline or outcome of complaints. The responsibility for resolving complaints lies with the respective government departments.
Intellectual Property
All content, logos, and designs on CivicConnect are the property of CivicConnect and may not be copied, reproduced, or distributed without prior written permission.
Termination of Access
We reserve the right to suspend or terminate access to the platform if a user is found violating these Terms or engaging in misuse of services.
Amendments
We may update or modify these Terms and Conditions at any time. Continued use of the platform after changes implies acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts located in [Your City/State].
Contact Us
For questions or concerns regarding these Terms, please contact us at:
📧 legal@civicconnect.in
Last Updated: September 2025